Terms of service

Terms of Use

Overview

This website is operated by SHOU YAO CULTURE. Throughout the site, the terms “we”, “us” and “our” refer to SHOU YAO CULTURE. By accessing or using our website, including purchasing products from us, you agree to be bound by the following Terms of Use.

If you do not agree to all the terms and conditions stated here, you may not access the website or use any services.


Eligibility

By using this site, you confirm that you are at least the age of majority in your country or region, or that you have obtained consent from a legal guardian.


Products and Services

We specialize in collectible and blind box products.
Due to the randomized nature of blind box products:

  • Product contents are not guaranteed

  • Variations in design, color, or character are considered normal and not considered defects

  • Purchases are made with full acknowledgment of this randomness

We reserve the right to limit sales, discontinue products, or modify product information without prior notice.


Accuracy of Information

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we do not guarantee that all information on the site is error-free, complete, or current.

Minor differences caused by photography, screen display, or production batches do not constitute quality defects.


Orders and Payments

All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases involving:

  • Suspected fraud or unauthorized transactions

  • Pricing or listing errors

  • Abnormal or bulk purchasing behavior

Prices are subject to change without notice.


Shipping and Delivery

Shipping timelines provided are estimates only and may vary due to customs clearance, logistics delays, or other factors beyond our control.
SHOU YAO CULTURE is not responsible for delays caused by third-party carriers or customs authorities.


Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which forms an integral part of these Terms of Use.
By placing an order, you acknowledge that you have read and agreed to this policy.


Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, videos, and product designs, is the property of SHOU YAO CULTURE or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.


User Conduct

You agree not to use this website:

  • For any unlawful purpose

  • To infringe upon intellectual property or proprietary rights

  • To upload or transmit malicious software, viruses, or harmful code

  • To interfere with or compromise the security or functionality of the site

We reserve the right to restrict or terminate access for violations of these terms.


Limitation of Liability

To the fullest extent permitted by law, SHOU YAO CULTURE shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.

All products are provided “as is” except where otherwise required by applicable law.


Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of [Insert Governing Jurisdiction], without regard to conflict of law principles.


Changes to Terms

SHOU YAO CULTURE reserves the right to update or modify these Terms of Use at any time. Any changes will take effect immediately upon being posted on this website. Continued use of the site constitutes acceptance of the revised terms.